TRUST CENTER

Trust that your data is safe, protected and secure.

We understand that you must be able to entrust your chosen marketing provider with one of your most valuable assets – your data. To gain that trust we continue to invest in technology and resources to build security and privacy into our platform. We operate a policy of transparency and aim to provide you with the information you need to feel confident in using us.

LINODE – EU-BASED STORAGE

Our platform and data is stored with hosting provider Linode.  We run the Odicci platform from a physical data centre located in the UK. That centre holds various accreditations including ISO 27001 & 22301.
For more information: https://www.linode.com/security

AMAZON WEB SERVICES

Amazon Web Services is used for the provision of supporting network services and client image storage. The AWS server we use are located in Ireland and conform to international and industry-specific compliance standards.
For more information: https://aws.amazon.com/compliance/

CLOUDFLARE

Cloudflare is used for Content Delivery Network (CDN) and web proxy services. The Cloudflare Servers we use are located in Europe.
For more information: https://www.cloudflare.com/security-policy/.

SENDGRID

SendGrid is used for customer notification typically sent at the end of an experience. SendGrid data centers are located in the United-States and retains email messages activity/metadata (such as opens and clicks) for 30 days. SendGrid achieves appropriate safeguards for the GDPR through its Privacy Shield Certification.
For more information: https://sendgrid.com/resource/general-data-protection-regulation/#h2-8

HELP SCOUT

HelpScout is a customer service interaction software and is used for customer support / help functions. HelpScout is hosted on servers in the United States.
For more information: https://www.helpscout.net/company/security/