Capturing Zero-Party Data & CRM Enrichment
Learn how to collect customer preferences and push them straight into your CRM.
- Intermediate
- 7 Lessons
- 1 hr : 46 min
Part of the
Core Courses
Learning Series
Beginner
Getting Started with Odicci
Beginner
Gamify Seasonal Campaigns & Activations
Intermediate
Capturing Zero-Party Data & CRM Enrichment
This course is for:
CRM Teams • Data Lovers 🫶
Complete this course
to earn the Core Badge!
Lesson Plan
Zero-party data — information customers choose to share with you — is the key to delivering truly personalised marketing. In this course, you’ll discover how to use Odicci’s quizzes, surveys, and profiling tools to capture rich preference data that boosts engagement and fuels your CRM campaigns.
We’ll guide you through selecting the right template, crafting questions that drive completions, personalising outcomes, and mapping responses directly to your CRM or marketing automation platform. By the end, you’ll know exactly how to design data capture experiences that customers love — and that your marketing team can act on instantly.
Lesson: 1
Welcome to Odicci
Lesson: 2
Navigating the Dashboard
Lesson: 3
Choosing a Starting Point (Template vs. Scratch)
Lesson: 4
Building Your First Experience
Checkpoint Reached!
This is your chance to prove your mastery of zero-party data and CRM enrichment. Pass this quiz to earn the Core Badge and your certificate code. With three badges complete, you’ve finished the Core series and are officially halfway to your Odicci Pro certification.